About OCL
The Infrastructure Behind Smarter Social Care
Open City Labs is a healthcare technology company building the infrastructure that connects eligibility, enrollment, care coordination, and billable social services into a single, governed platform.
Our Mission
We believe every person deserves access to the benefits and care they qualify for — and that the organizations serving them deserve technology that works as hard as they do.
Our platform, Navigator360, automates the workflows that connect people to government programs, clinical care, and social services. We support single-point enrollment across 300+ government benefit programs spanning 30+ agencies — so care coordinators spend their time helping people, not filling out forms.
The AlignHealthcare.AI governance layer runs underneath everything we build — ensuring every AI-assisted action is benchmarked, monitored, documented, and defensible.
What Navigator360 Does
Eligibility & Enrollment
Screen for 300+ government programs across 30+ agencies. AI-powered eligibility logic with up to 95% field autofill. H.R. 1-compliant audit trails generated automatically.
Care Plans
Dynamic, person-centered care plans that integrate clinical and social data with customizable templates. Shared across every partner in the network.
Referral Management
Closed-loop referral tracking with automation. Every referral is documented. No referral disappears without a record.
Assessments
Customizable screening tools including PRAPARE, with AI-powered analysis and recommendations built in.
Intake & Case Management
Flexible intake forms with 95% autofill capability. Reduce administrative burden while improving data quality.
AI Governance
16 pre-built consent and privacy policies. Secure AI identity with rotating certificates. A continuous benchmarking engine and immutable audit ledger.
By the Numbers
300+
Government programs
360K+
Healthcare & human service organizations
2.5M+
Healthcare & human service professionals
95%
Fields auto-populated on forms
Built on Open Standards
Navigator360 is built to the Gravity Project’s SDOH Clinical Care (FHIR) standards, and we co-authored the IHE 360x Closed Loop Referrals standard. Our platform connects to HIEs, EHRs, and state systems natively — with 26+ language support and access to a national crowdsourced resource directory of 276,000+ organizations.
We take a modular approach: willing to work with you to provide parts of our system that stand alone — so you can adopt Navigator360 incrementally without displacing existing investments.
Ready to learn more?
See Navigator360 in action or reach out to discuss your use case.