Open City Labs

About OCL

Milestones & Track Record of Success

From co-authoring national interoperability standards to winning social care innovation challenges — a timeline of Open City Labs’ progress building the infrastructure behind smarter social care.

Categories

Conference & PresentationRecognitionStandards & InteroperabilityStandards LeadershipPartnership & FundingPartnershipAwardResearch & PublicationResearch & Validation
  • Conference & Presentation

    HIMSS Global Health Conference

    CEO Matt Bishop presented on social care interoperability at the HIMSS Global Health Conference, one of the largest healthcare IT events in the world.

  • Conference & Presentation

    DirectTrust Summit — Project Unify

    Presented at the DirectTrust Summit on Project Unify: Community SDoH Referrals, showcasing OCL's approach to closing the loop on social determinants of health referrals.

  • Conference & Presentation

    47th Annual USAging Conference

    CTO presented at the 47th Annual USAging Conference, highlighting Navigator360's capabilities for Area Agencies on Aging and community-based social care organizations.

  • Recognition

    "Interoperability Hero" — DirectTrust

    CEO Matt Bishop was named an "Interoperability Hero" by DirectTrust in recognition of his leadership advancing health data exchange and social care interoperability standards.

  • Standards & Interoperability

    HL7 Connectathon Demonstration

    Demonstrated interoperability at the HL7 Connectathon, validating Navigator360's FHIR-native data exchange capabilities against international health informatics standards.

  • Standards & Interoperability

    CMS Connectathon Participation

    Participated in the CMS Connectathon, demonstrating Navigator360's alignment with Centers for Medicare & Medicaid Services interoperability requirements.

  • Standards Leadership

    Co-author: IHE 360x SDOH Closed Loop Referrals

    Co-authored the IHE 360x Social Determinants of Health Closed Loop Referrals standard — one of the foundational specifications for cross-organization social care referral workflows.

  • Standards Leadership

    Created IX4HS

    Created IX4HS (Information Exchange for Human Services), establishing a framework for interoperable data exchange between healthcare and human service organizations.

  • Partnership & Funding

    AARP Foundation Innovation Program

    Accepted into the AARP Foundation Innovation Program for a Massachusetts-based project expanding benefit access for older adults — validating Navigator360's eligibility and enrollment capabilities at scale.

  • Partnership & Funding

    New Jersey Integrated Care for Kids

    Awarded contract for the New Jersey Integrated Care for Kids project, connecting pediatric care coordination with social services across the state.

  • Partnership

    NJ 211 Statewide Partnership

    Partnered with NJ 211, New Jersey's statewide health and human services information and referral service, expanding the reach of Navigator360's resource directory.

  • Award

    Grand Prize — Social Care Referrals Challenge (Phase 2)

    Won Grand Prize in the Social Care Referrals Challenge Phase 2, recognizing OCL's closed-loop referral architecture and its impact on social determinants of health outcomes.

  • Award

    3rd Prize — SDOH Innovation Challenge

    Won 3rd Prize in the Social Determinants of Health Innovation Challenge, sponsored by the Robert Wood Johnson Foundation.

  • Research & Publication

    Published: ICD Codes for Human Trafficking

    "Principles for Safe Implementation of ICD Codes for Human Trafficking" — published in the Journal of Law, Medicine & Ethics, authored by OCL leadership.

  • Research & Validation

    AARP Foundation SNAP Study — 47% Denial Reduction

    AARP Foundation trial demonstrated a 47% reduction in SNAP application denials using Navigator360, validating the platform's eligibility determination accuracy.

  • Research & Validation

    RAND Study — $25,000+ Cost Savings Per Person

    RAND Corporation study documented $25,000+ in annual healthcare cost savings per person placed in supportive housing through Navigator360-facilitated coordination.

See the platform behind the track record

Navigator360 is the product of years of standards work, clinical partnerships, and awarded innovation. Request a demo to see it in practice.

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