Open City Labs

About OCL

Milestones & Track Record of Success

From co-authoring national interoperability standards to winning social care innovation challenges — a timeline of Open City Labs' progress building the infrastructure behind smarter social care.

  • Conference & Presentation

    Navigating the Risks & Opportunities of AI in Health Equity

    CEO Matt Bishop presented "Navigating the Risks & Opportunities of AI in Health Equity, Informatics and Public Health Systems" at the HIMSS Global Health Conference — one of the largest healthcare IT events in the world.

  • Conference & Presentation

    Modernizing HHS Data Infrastructure for SDOH & Health Equity

    "Modernizing Health & Human Services Data Infrastructure Through Policies and Standards that Support SDOH and Health Equity" — presented at a national health informatics convening.

  • Standards Leadership

    Modernizing Data for Oversight at HHS-OIG

    Presented "Modernizing Data for Oversight at HHS-OIG" to the US Department of Health and Human Services Office of Inspector General (OIG), advancing data modernization frameworks for federal health oversight.

  • Conference & Presentation

    DirectTrust Summit — Project Unify

    Presented at the DirectTrust Summit on Project Unify: Community SDoH Referrals, showcasing OCL's approach to closing the loop on social determinants of health referrals.

  • Conference & Presentation

    47th Annual USAging Conference

    CTO presented at the 47th Annual USAging Conference, highlighting Navigator360's capabilities for Area Agencies on Aging and community-based social care organizations.

  • Recognition

    "Interoperability Hero" — DirectTrust

    CEO Matt Bishop was named an "Interoperability Hero" by DirectTrust in recognition of his leadership advancing health data exchange and social care interoperability standards.

  • Standards & Interoperability

    HL7 Connectathon Demonstration

    Demonstrated interoperability at the HL7 Connectathon, validating Navigator360's FHIR-native data exchange capabilities against international health informatics standards.

  • Standards & Interoperability

    CMS Connectathon Participation

    Participated in the CMS Connectathon, demonstrating Navigator360's alignment with Centers for Medicare & Medicaid Services interoperability requirements.

  • Standards Leadership

    Co-author: IHE 360x SDOH Closed Loop Referrals

    Co-authored the IHE 360x Social Determinants of Health Closed Loop Referrals standard — one of the foundational specifications for cross-organization social care referral workflows.

  • Standards Leadership

    Created IX4HS

    Created IX4HS (Information Exchange for Human Services), establishing a framework for interoperable data exchange between healthcare and human service organizations.

  • Partnership & Funding

    AARP Foundation Innovation Program

    Accepted into the AARP Foundation Innovation Program for a Massachusetts-based project expanding benefit access for older adults — validating Navigator360's eligibility and enrollment capabilities at scale.

  • Partnership & Funding

    New Jersey Integrated Care for Kids

    Awarded contract for the New Jersey Integrated Care for Kids project, connecting pediatric care coordination with social services across the state.

  • Partnership

    NJ 211 Statewide Partnership

    Partnered with NJ 211, New Jersey's statewide health and human services information and referral service, expanding the reach of Navigator360's resource directory.

  • Award

    Grand Prize — Social Care Referrals Challenge (Phase 2)

    Won Grand Prize in the Social Care Referrals Challenge Phase 2, recognizing OCL's closed-loop referral architecture and its impact on social determinants of health outcomes.

  • Award

    3rd Prize — SDOH Innovation Challenge

    Won 3rd Prize in the Social Determinants of Health Innovation Challenge, sponsored by the Robert Wood Johnson Foundation.

  • Research & Publication

    "Principles for Safe Implementation of ICD Codes for Human Trafficking"

    Published in the Journal of Law, Medicine and Ethics, 2021, 49(2), 285–289. doi:10.1017/jme.2021.40 — authored by OCL leadership, establishing safe practices for ICD code implementation to protect trafficking survivors.

  • Research & Validation

    AARP Foundation SNAP Study — 47% Denial Reduction

    AARP Foundation trial demonstrated a 47% reduction in SNAP application denials using Navigator360, validating the platform's eligibility determination accuracy.

See the platform behind the track record

Navigator360 is the product of years of standards work, clinical partnerships, and awarded innovation. Request a demo to see it in practice.

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