Products
How It Works
Navigator360 meets every program where it is, builds a unified person record, and automates eligibility, care coordination, and billing — all governed by AlignHealthcare.AI.
Connect Your Systems
Navigator360 meets your infrastructure where it is today. We connect via API to programs with modern interfaces, automate web-based portals for programs without APIs, and complete PDF/eFax submissions for programs still on paper — no modernization required before you start.
Build the Person Record
Intake data, assessment results, clinical records, and eligibility information are unified into a single governed person record. Master Data Management resolves duplicates across systems. AI normalization categorizes social needs, clinical data, and benefit history automatically.
Screen & Enroll
AI-powered eligibility logic screens for 300+ government programs simultaneously — Medicaid, SNAP, housing assistance, WIC, and more. With up to 95% field autofill from the integrated record, applications are completed and submitted across all three lanes. Every action is logged to the audit ledger.
Coordinate Care
Dynamic care plans shared across the full care network. Closed-loop referrals tracked from initiation to outcome. FHIR-native data exchange with EHRs, HIEs, and partner organizations. Every referral, every plan update, every care team action — documented.
Bill for Social Care
Community Health Integration (CHI) and Principal Illness Navigation (PIN) Medicare billing support for social care providers. Documentation infrastructure built into every workflow — so your coordination work is visible, payable, and defensible.
Govern Every AI Action
The AlignHealthcare.AI governance layer runs under every automated action. 16 pre-built consent policies. Rotating certificates for AI agent identity. Continuous benchmarking against healthcare standards. An immutable audit ledger — exportable for legal and regulatory review.
The Three Submission Lanes
Lane 1
API Integration
Direct connection to programs with modern APIs. Applications submitted programmatically. Every call receipted to the audit ledger.
Lane 2
Web Form Automation
Agent logs in, navigates the portal, enters applicant data automatically — with documented consent at every step.
Lane 3
PDF / eFax
Agent completes the PDF from integrated data and transmits via eFax. Every submission receipted. Nothing falls through the gap.