What is Navigator360?
Navigator360 is Open City Labs' governed platform for eligibility, enrollment, care coordination, and billable social care services. It combines three-lane submission, FHIR-native interoperability, and audit-ready AI governance in one operating layer.
Is Navigator360 H.R. 1 compliant?
Navigator360 is designed to generate H.R. 1-compliant audit artifacts as part of the workflow itself. We use the demo to walk through how determinations, consent checkpoints, and submission receipts are captured for oversight and review.
What eligibility programs does Navigator360 support?
Navigator360 supports 227+ programs spanning Medicaid, SNAP, housing assistance, WIC, and related public benefit workflows. The platform can operate against API-based programs, web portals, and paper/PDF submission paths.
How does Navigator360 handle AI governance?
Navigator360 uses the AlignHealthcare.AI governance layer to benchmark models, enforce consent-aware policies, maintain AI identity, and record audit-ready provenance for every AI-assisted action.
How long does implementation take?
Implementation timelines depend on your integration surface, program mix, and compliance requirements. During the demo we scope whether you need API integrations, web automation, PDF/eFax workflows, or phased rollout across multiple teams.
How does pricing work?
Pricing is tailored to your organization size, workflow complexity, deployment model, and implementation scope. We review commercial packaging during the demo once we understand your use case and rollout needs.
What happens after I request a demo?
Once you submit the form, our team reviews your organization, reaches out within one business day, and schedules a session focused on your workflows, compliance constraints, and implementation priorities.