Open City Labs

Products

Navigator360° | Care Coordination Redefined

A single platform for eligibility, enrollment, care coordination, and billable social services — designed for person-centered care in clinical and social settings. FHIR-native. AI-governed. Audit-ready.

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300+

Government programs

95%

Field autofill rate

47%

Fewer SNAP denials (AARP study)

$25K+

Annual cost savings per person in supportive housing (RAND)

Care Plans

Dynamic, Person-Centered, and Data-Driven

Integrate clinical and social care with customizable care plan templates shared across every partner in your network. Every plan is tied to the full person record — clinical data, social needs, benefit enrollments, and referral history in one view.

Referral Management

Closed-Loop, Automated, Documented

Track every referral from initiation to outcome with closed-loop automation. No referral goes unacknowledged. Every status change is logged, every response recorded. Care teams know the moment a referral is accepted, declined, or completed.

Eligibility & Enrollment

300+ Programs. Three Submission Lanes.

Screen for 300+ government programs — Medicaid, SNAP, housing assistance, WIC, and more — with AI-powered eligibility logic. Applications submitted via API integration, web form automation, or PDF/eFax. H.R. 1-compliant audit trails generated automatically at every step.

47%reduction in SNAP application denials (AARP Foundation trial)

Assessments

Customizable. AI-Analyzed.

Deploy customizable screening tools including PRAPARE, AHC HRSN, and your own templates. AI-powered analysis surfaces risk factors and recommendations automatically — so clinicians and coordinators act on insights, not raw data.

Intake & Case Management

95% Autofill. Zero Redundant Entry.

Flexible intake forms with 95% autofill from integrated data sources. Master Data Management links records across systems, eliminating duplicate entry and reducing administrative burden for every member of the care team.

95%of form fields auto-populated from integrated data

The Power of 360°, Powered by AI

Navigator360 unifies patient data from EHRs, assessments, and government forms into a single governed record. AI-driven normalization and categorization surfaces the information care teams need — without manual data entry or system switching.

The AlignHealthcare.AI governance layer runs underneath: benchmarking every AI-assisted action, enforcing consent policies, and generating the audit artifacts that make deployment defensible under H.R. 1, federal audit requirements, and value-based contracts.

Built on Open Standards

Open Standards

Built to the Gravity Project’s SDOH Clinical Care (FHIR) standards. Co-authored the IHE 360x Closed Loop Referrals specification. Connects to HIEs, EHRs, and state systems natively with 26+ language support.

Modular Approach

We work with you to provide parts of the system that can stand alone — so you can adopt Navigator360 incrementally, integrating with existing investments rather than displacing them.

See Navigator360° in action

We work with government agencies, managed care organizations, health systems, and social care networks. Contact us to schedule a demo.

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